Penny, please use only the email address __[mailto:support@meta-health.net|support@meta-health.net]__ for any support inquiries like this. Concrete informations make it much easier for us to help you asap.

And please keep in mind that IMMA is a non profit organization for public benefit. We don't have the budget for a 24/7 support. Most of the work here is done voluntarily :-)