Hello to all I would like to add to this discussion by agreeing with what Penny & Lars say here.

I do believe that it is important for us to connect with everyone and I know how off-putting it is (having spent many years writing contracts for a living) to have words that people can't understand or connect with.   Wellbeing is personal and it feels to me that the wording should speak to that and make it easy to understand.   Using words that people don't understand can a appear to look like a justification for an uncertainty and a need to make us look like the big guns.  We are people who help people pure and simple.  Keeping this clear and simple wins every time - in this way everyone can understand and connect. 

Penny does make a good point above, in suggesting we all listen to what Simon Sinek talks about in his talk on 'The Why'. This is the essence of where we need to come from.

I too like the original statement or the suggested changes by Lars.

It can be challenging to get things right but feel sure that everyone is listening and that the right decision will be reached.